<p><strong>Payment</strong></p> <p>Payment is accepted using highly secure Paypal services. Paypal offers a multiple antifraud system to protect you and your purchases. Those without a paypal account can make purchases through Paypal using a credit or debit card. Additional arrangements can by made by emailing <a href="mailto:info@plumcreekmercantile.com">our customer service department.</a></p> <p><strong>Shipping</strong></p> <p>Orders are shipped within 3-4 days unless otherwise notified. A confirmation email will be sent when shipping has occurred. All orders can be shipped first class or Priority Mail through the United States Postal Service. Orders typically arrive within 2-7 days when shipped within the Continental United States.</p> <p>International orders are accepted. Please email <a href="mailto:candyce@plumcreekmercantile.com">our customer service department</a> for shipping options and cost and delivery times.</p> <p><strong>Refunds and Exchanges</strong></p> <p>Plum Creek Bags: Due to the nature of these products and their contact with food, refunds and exchanges can only be requested on product that has not been used and is in its original condition.</p> <p>Plum Creek Wraps: Refunds and exchanges can be requested on unused products within 30 days of purchase.</p> <p><strong>Guarantee</strong></p> <p>The quality of workmanship is guaranteed for all products. If during the 60 days following the purchase you are unsatisfied with the quality of construction of your product, please <a href="mailto:candyce@plumcreekmercantile.com">our customer service department</a>.</p> <p><strong>Gift Wrapping</strong></p> <p>Gift wrapping is available upon request.</p> <p>Emails can be sent to sales{at}plumcreekmercantile{dot}com or info{at}plumcreekmercantile{dot}com.</p> 2008-09-19T22:50:54-07:00 policies 420362 2008-09-19T22:50:54-07:00 191762 2009-08-17T16:58:12-07:00 *Payment* Payment is accepted using highly secure Paypal services. Paypal offers a multiple antifraud system to protect you and your purchases. Those without a paypal account can make purchases through Paypal using a credit or debit card. Additional arrangements can by made by emailing <a href="mailto:info@plumcreekmercantile.com">our customer service department.</a> *Shipping* Orders are shipped within 3-4 days unless otherwise notified. A confirmation email will be sent when shipping has occurred. All orders can be shipped first class or Priority Mail through the United States Postal Service. Orders typically arrive within 2-7 days when shipped within the Continental United States. International orders are accepted. Please email <a href="mailto:candyce@plumcreekmercantile.com">our customer service department</a> for shipping options and cost and delivery times. *Refunds and Exchanges* Plum Creek Bags: Due to the nature of these products and their contact with food, refunds and exchanges can only be requested on product that has not been used and is in its original condition. Plum Creek Wraps: Refunds and exchanges can be requested on unused products within 30 days of purchase. *Guarantee* The quality of workmanship is guaranteed for all products. If during the 60 days following the purchase you are unsatisfied with the quality of construction of your product, please <a href="mailto:candyce@plumcreekmercantile.com">our customer service department</a>. *Gift Wrapping* Gift wrapping is available upon request. Emails can be sent to sales{at}plumcreekmercantile{dot}com or info{at}plumcreekmercantile{dot}com.